Experience¶
Cadana — Full-stack Developer / Project Lead¶
Remote (Denmark) · Jul 2024 – Jul 2026
Built and maintained four full-stack web applications for logistics and district heating companies using Python, FastAPI, and Angular.
Freelance — Technical Content Writer¶
Remote (China) · Jul 2021 – Jul 2022
- Authored SEO-focused technical reviews, guides, and product comparisons (including work for UUByte and PassGeeker).
- Managed and maintained client WordPress blogs.
CloudxLab — Machine Learning Engineer¶
Remote (Bengaluru) · Apr 2020 – Jun 2021
- Teaching assistant for AI/deep learning courses with IIT Roorkee—course materials and technical support for a cohort of ~20 students.
- Ran weekly root-cause analysis on learner behavior to improve materials and engagement.
PwC — Manager, Service Delivery Center¶
Kolkata · Jul 2018 – Aug 2019
- Led the Data Visualization team (5+ people): shifts, business reviews, and leadership reporting.
- Managed client relationships, escalations, and cross-territory opportunities (NA, EMEA, APAC).
- Digital Champion: trained teams on Tableau, Alteryx, and UIPath; primary POC for automation and analytics.
- Impact: ~18,000 hours from business development (FY18–19); five award-winning automations saving ~20,000 hours in one fiscal year.
PwC — Senior Associate 2¶
Kolkata · Jul 2012 – Jun 2018
- Founded and scaled the Data Visualization practice; operations for Brand & Marketing (~110 resources).
- Client management, international pipeline work, and cross-team resource management.
- Designed and deployed VBA macros and automation across multiple teams.
- Impact & recognition: ~8,000 hours saved annually via automation; Best Innovation Award (2016) for a billing tool; Star Award (2017) and two Spot Awards, including a high-complexity engagement (~14,000 hours in two months).
PwC Pvt Ltd — Consultant¶
Kolkata · Oct 2010 – Jul 2012
Operations for Brand & Marketing, stakeholder reporting, client communication, and escalation handling.
Earlier roles¶
| Period | Role | Organization |
|---|---|---|
| Nov 2009 – Oct 2010 | Associate | Wipro BPO, Kolkata |
| Nov 2007 – Nov 2008 | Customer Support Associate | 123Greetings.com, Kolkata |
| Sep 2005 – Jul 2007 | Senior Customer Care Executive | BNKe Solutions, Kolkata |
| Jul 2004 – Mar 2005 | Technical Support Executive | Wipro Spectramind, Kolkata |
| Sep 2003 – Jan 2004 | Technical Support Executive | ExL Pvt. Ltd., Kolkata |